VDL Special Vehicles is responsible for the development, production, sales, and aftersales of vehicles and related parts. It also handles vehicle repairs, bodywork damage repair, and maintenance, including the supply of spare parts.
Quality, working conditions, the environment, and social well-being are among our primary business objectives.

The quality system of VDL Special Vehicles has been established as a guideline for all activities related to Quality, Working Conditions, Safety, and Environment within our organisation.

Principles of the VDL Special Vehicles Quality Policy

• Comply with the requirements of ISO 9001.
• Continuously improve quality performance (service, organisation, product, and production process).
• The customer is at the centre.
• Leadership from management.
• Employee involvement.
• Work based on process objectives.
• Demonstrable process control.

Quality Objectives

• Control and continuous improvement of processes
• Focus on preventing or reducing waste
• Ensuring or increasing customer satisfaction
• Engaged and motivated employees

Principles of VDL Special Vehicles' Environmental Policy

- Comply with relevant laws and regulations. - Meet the requirements of ISO 14001. - Continuously improve environmental performance. - Reduce environmental impact. - Limit and control environmental risks and pollution. - Respond quickly and effectively to environmental incidents. - Conduct lifecycle analyses of end products and their interaction with significant environmental aspects. - Focus primarily on minimising vehicle weight during modifications to reduce fuel consumption. - Strive for an optimal balance between ecological and economic interests. - Fully align with VDL Groep’s Corporate Social Responsibility (CSR) policy. - Create and enhance environmental awareness among employees.

To realise this policy, all employees are expected to make an active contribution.

Environmental Objectives

• Control and continuously improve logistical processes
• Modernise and optimise manufacturing processes
• Maintain ongoing focus on waste reduction (prevention, reduction, and recycling)
• Explore options to reduce energy consumption
• Identify processes and activities that significantly interact with relevant environmental aspects